1. I am a new user, what should I do?
First you will need to create an account in otlobmall.com, don’t worry it is for free. Or if you already have an account in one of the below sites, go ahead and use it with Otlobmall, It will work.
The sites are:
www.otlob.com
www.masrawy.com
www.yallakora.com
www.yallabina.com
www.mazika.com
www.linkdsl.com
www.link0777.com
www.shofha.com
Once your account is created, go ahead and browse for the product you need or simply use the search box in the top of every page to search for it.
2. What do other sites like Yallakora.com, Masrawy.com and Link077.com have to do with otlobmall.com? Do you sell my personal information to them?
All those sites are owned and managed by LINKonLINE which is a LINKdotNET subsidiary. Your personal information is confidential and will be solely used by Otlobmall.com, however you can log onto the mentioned sites using your Otlobmall account. Our LINKonLINE network includes:
www.otlob.com
www.otlobmall.com
www.msnarabia.com
www.masrawy.com
www.yallakora.com
www.yallabina.com
www.mazika.com
www.careermideast.com
www.el3ab.com
www.shofha.com
3. Do I have to have an account on Otlobmall.com to browse the site?
Absolutely not, you can browse the site as much as you want. You will only need to create an account to make a purchase through Otlobmall.com
4. How do I register for an account?
It is so simple, Just follow the bellow instructions and you will be done within a minute or two
1. Click the “sign up” link in the “Welcome Guest” box on the top right of any page on Otlobmall.com.
2. Fill in your personal information
3. That’s it, you are done
5. What should I do if I forget my password?
Forget your password, huh? Never mind Just do as following and you will have a new one
1. Click the “Forgot Password” link in the “Welcome Guest” box on the top right of any page on Otlobmall.com
2. Enter the email address of your account & click the “Ok” button
3. Enter the answer to your secret question & click the “Continue” button, Type your new password and hit the Finish button
4. Or if you don’t remember the answer to the secret question too. Get the password reset instructions delivered to your email account, just select your email address from the drop down menu and click the “continue button”
5. That’s it, go check your email, click the link and enter your new password, try not to lose it again, but if you did, don’t worry we will always reset it for you.
6. How can I change my password?
You can change your account password by following the steps below:
1. Login to your account
2. Click the “Edit Profile” link in the “Welcome ‘Your Name’” box on the top right of any page on Otlobmall.com
3. Choose the “Password” tab
4. Enter your current password, new password and its confirmation
5. Click the “Save” button
7. How can I edit my personal information?
You can edit your personal information by following the steps below:
1. Login to your account
2. Click the “Edit Profile” link in the “Welcome ‘Your Name’” box on the top right of any page on Otlobmall.com
3. Choose the tab that reflect the information you want to edit
4. Edit your personal information
5. Click the “Save” button
8. Is my personal information secure?
The information provided is entirely confidential as we employ advanced security technologies to ensure that your information is protected at all times and not disclosed to any third party.
9. I created a new account but I haven’t received the confirmation email, what shall I do?
No confirmation emails are sent to your email upon completing your registration steps. Once you finish the registration process you can use our services directly.
10. How do I place an order on Otlobmall.com?
It can’t be easier, just follow the below instructions:
1. Locate the items you wish to purchase and enter the quantity into the Quantity box then add them to your shopping cart.
2. Each time you add an item to the shopping cart, it will be appear as a pop up from the bottom of the page. And then will collapse again to the lower bar to allow you to continue your shopping
3. When you are ready to check out, click on the link “View added items – x item(s)” in the shopping cart bar in the bottom of the page, then click the button “View your detailed Cart to Checkout”
4. If you are signed in, you will be redirected to the shopping cart page where you can review, and update your ordered items before you check out. If you are not signed in you will be asked to sign in first or to create an account for free if you are a new user.
5. Click the “Proceed to check out” button, and you will be redirected to the checkout page where you will provide us with your shipping and billing information and specify the payment method you are willing to use, then select the delivery time that will be suitable for your to receive you shipment on
6. Click the “Place your order” button
7. If you selected to pay with the method “Cash on Delivery”, your order will be placed right away, you will be redirected to the receipt page where you can review your order details and have a printable version of it for your future reference. An email version of this page will be sent to your inbox promptly.
8. If you selected to pay via credit card, you will get directed to the payment gateway of the National bank of Egypt. You will be asked to provide your credit card details to proceed with your order. Once you are done you will get redirected again to the receipt page of Otlobmall.com
11. How do I pay for my purchase?
Right now we accept Visa card, Master card and cash on delivery. More payment method options will be added soon